Thank you for choosing Everboost! We are dedicated to ensuring that your shopping experience is smooth and enjoyable. Below is an outline of our shipping policy for your review.
Processing & Shipping Time:
Our products are crafted to order, and shipping times can vary depending on location. After placing your order, please allow up to 8 business days for it to be processed and delivered. Note that this timeframe may change during peak seasons or promotional periods. We encourage you to visit our website regularly for the most current information.
Shipping Costs:
The cost of shipping is determined by the shipping method you choose, the destination of the package, and the weight and size of the items in your order. These costs will be clearly outlined during the checkout process for your approval before finalizing your purchase.
Refunds and Returns:
Please be aware that Everboost does not issue refunds for orders that have been shipped.
If you encounter any issues with your order, such as damaged or missing items, reach out to our customer support team within 14 days of receipt. We are committed to resolving your concerns and will strive to find a satisfactory solution.
It is crucial to provide accurate shipping details when placing your order. We cannot be held accountable for orders sent to incorrect addresses supplied by the customer.
Order Tracking:
You will receive a confirmation email containing a tracking number once your order has been shipped. This number allows you to track the progress and status of your delivery.
Lost or Stolen Packages:
In the event that your package is lost or stolen after being delivered, we advise contacting the shipping carrier directly to initiate a claim. Additionally, please inform us of the situation so we can offer our assistance to the extent possible.
Contact Us:
For any inquiries, concerns, or if you require assistance with your order or its shipment, please feel free to reach out to our customer support team at contact@everboost.com.au.
By placing an order at Everboost, you acknowledge and consent to the terms and conditions detailed in our shipping policy.
Wishing you a superfood-filled experience with Everboost!
